Privacy policy.

Effective Date: 4/26/2025
Last Updated: 4/26/2025

At Toni Freight Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy is designed to comply with the General Data Protection Regulation (GDPR) for users in the European Union (EU) and the California Consumer Privacy Act (CCPA) for California residents.

1. Information We Collect

We collect information to provide and improve our freight brokerage services. This may include:

A. Personal Information:

  • Name, company name, email address, phone number

  • Billing and payment details

  • Business tax identification and compliance documents

B. Non-Personal Information:

  • IP addresses and browser details

  • Website usage statistics and analytics

  • Cookies and tracking data to improve user experience

C. Freight & Business-Related Information:

  • Shipment details and logistics preferences

  • Carrier and shipper agreements

  • Documents uploaded for service fulfillment

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide freight brokerage services – including carrier matching, shipment coordination, and customer support.

  • To improve our website and services – through analytics and user feedback.

  • To comply with legal and regulatory requirements – including tax filings and business agreements.

  • For security and fraud prevention – ensuring a safe platform for all users.

  • To communicate with you – regarding service updates, promotions, and important notices.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Information Sharing & Third-Party Services

We may share necessary data with:

  • Carriers and shipping partners – for transportation coordination.

  • Payment processors – to facilitate secure transactions.

  • Legal and regulatory bodies – if required by law.

  • Technology and service providers – who assist in maintaining our platform (e.g., website hosting, analytics).

All third-party partners are required to follow strict data protection policies.

4. GDPR Compliance (For EU Users)

If you are located in the European Union (EU), you have the following rights under the General Data Protection Regulation (GDPR):

✔ Right to Access – You can request copies of your personal data.
✔ Right to Rectification – You can request corrections to inaccurate or incomplete information.
✔ Right to Erasure ("Right to Be Forgotten") – You can request that we delete your personal data, subject to legal limitations.
✔ Right to Restrict Processing – You can request that we limit how we process your data.
✔ Right to Data Portability – You can request a copy of your data in a machine-readable format.
✔ Right to Object – You can object to certain types of data processing, such as direct marketing.

Legal Basis for Processing Personal Data:
We process your personal data under one or more of the following legal bases:

  • Your consent (where required).

  • Contractual necessity (to fulfill our agreement with you).

  • Legal obligations (to comply with laws and regulations).

  • Legitimate interests (to improve services and enhance security).

To exercise your rights under GDPR, contact us at [Your Contact Email].

5. CCPA Compliance (For California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

✔ Right to Know – You can request information about the data we collect and how it is used.
✔ Right to Delete – You can request the deletion of your personal data, subject to certain exceptions.
✔ Right to Opt-Out – You can request that we do not sell or share your personal data (we do not sell personal data).
✔ Right to Non-Discrimination – You will not be discriminated against for exercising your privacy rights.

Exercising Your CCPA Rights:

To request access, deletion, or clarification of your data under CCPA, you may:
📧 Email us at: toni@tfsfreight.com
📞 Call us at: + 1 (615) 981-2619

For verification purposes, we may ask for identity confirmation before processing CCPA requests.

6. Data Security & Retention

We implement strong security measures to protect your information, including:

  • Encrypted data transmission

  • Secure payment processing

  • Regular system audits

We retain your data only for as long as necessary to fulfill business obligations, comply with legal requirements, and support security measures.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. These may include:

  • Essential Cookies – Necessary for website functionality.

  • Performance Cookies – Help us analyze website usage.

  • Marketing Cookies – Used for personalized advertising (if applicable).

You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal data.

9. Updates to This Privacy Policy

We may update this policy periodically to reflect legal or operational changes. Any updates will be posted on this page, and significant changes will be communicated via email or website notification.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your GDPR/CCPA rights, please contact us:

📍 Toni Freight Solutions
📧 toni@tfsfreight.com
📞 + 1 (615) 981-2619

Your privacy is important to us, and we are committed to protecting your information while providing exceptional freight brokerage services